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Skills for Listening and Engaging

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Type:
  Training
Duration:
1-2 hours
CE credits:
Not currently offered
Presented by:
DMH + UCLA Public Mental Health Partnership
Featuring:
Elizabeth Mackey, LMSW
Relevant categories:
Behavioral Health Community Mental Health
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Overview


The Skills for Listening and Engaging training (formerly titled Basic Counseling Skills) provides participants with essential knowledge about engaging with individuals who need support and are interested in making a positive change in their lives. The training can apply to both clinical and non-clinical contexts. Based upon stages of change and motivational interviewing strategies, the learner will be able to articulate key components of these models and be able to use them with those they serve. This training is appropriate for non-mental health trained professionals or mental health professionals who may need a refresher on tools of engagement and behavior change.

  Keywords: basic psychotherapy and counseling, intervention, person centeredness
  Public link for sharing: https://learn.wellbeing4la.org/detail?id=17132&k=36719141  
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Learning objectives


  • List the basic tools of engagement that support active listening, unconditional positive regard, and acceptance
  • Identify the 6 different stages of change and how to engage with individuals in each stage
  • Describe the meaning and implications of the Motivational Interviewing acronym of PACE (partnership, acceptance, compassion, and evocation)
  • Articulate the meaning and implications of the Motivational Interviewing acronym of OARS (open-ended questions, affirmation, reflection, and summarizing)
Added on 5/14/2021   ·   Last updated on 11/10/2022

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The Wellbeing for LA Learning Center, developed by the DMH + UCLA Public Partnership for Wellbeing, provides educational trainings to enhance the professional development and wellbeing of the LA County workforce.
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The Public Partnership for Wellbeing combines expertise from the LA County Department of Mental Health and UCLA to strengthen communities and improve support for LA County residents by providing a holistic foundation for addressing inequities and advancing wellbeing for all.
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The Public Partnership for Wellbeing includes the following UCLA Programs and Centers:
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  • DMH + UCLA Public Mental Health Partnership
  • UCLA Hispanic Neuropsychiatric Center of Excellence
  • UCLA Depression Grand Challenge's Screening and Treatment for Anxiety and Depression (STAND) Program
  • UCLA Pritzker Center for Strengthening Children and Families
  • UCLA Luskin School of Public Affairs
  • Jane and Terry Semel Institute for Neuroscience and Human Behavior at UCLA
  • National Clinical Scholars Program
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