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Outreach and Engagement in FSP: A Persistent and Committed Approach

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Type:
  Training
Duration:
1 hour, 11 minutes
Presented by:
DMH + UCLA Public Mental Health Partnership
Featuring:
Lisa Davis, PhD, LCSW and Elizabeth Bromley, MD, PhD
Series:
Full Service Partnership (FSP) Learning Collaborative Training Series
Relevant categories:
Community Engagement Community Mental Health Severe Mental Illness
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Overview


Engaging individuals with severe mental illness in services, many of whom are experiencing or at risk for homelessness and other vulnerabilities (e.g., justice-involved, placed on a mental health guardianship), is frequently challenging. This training will outline key aims and processes involved in outreach and engagement, including strategies for developing trust with vulnerable individuals and steps for maintaining a persistent and committed approach to initial engagement and ongoing re-engagement of difficult-to-reach clients (Gandy-Guedes et al., 2018; George et al., 2016). Anytime session recorded on November 15, 2023.

  Keywords: client outreach, mental health, persistent and committed engagement
  Public link for sharing: https://learn.wellbeing4la.org/detail?id=401133&k=45707540  
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Learning objectives


  • Review barriers to engagement and practical strategies for locating and communicating with difficult-to-engage clients
  • Discuss person-centered frameworks, such as stages of change, as a guide to tailoring outreach and engagement approaches
  • Review the application of motivational interviewing (MI) skills for outreach and engagement activities

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Persistent and Committed Engagement: Practical Strategies for Difficult to Reach Clients

Outreach and Engagement (O&E) is a key phase of treatment across Full Service Partnership (FSP) and Homeless Outreach Mobile Engagement (HOME) teams within Los Angeles County. During this time, it is crucial to begin building a solid therapeutic relationship with clients. We will discuss techniques to reinforce this relationship, including shared decision making and other collaborative strategies. This training will also facilitate a space for reflection on engagement practices from both a clinical and practical lens. Utilizing evidence-based practices from trauma informed care to motivational ...

 Training
  1 hour, 12 minutes
  Recorded session available
Added on 6/8/2023
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By viewing this training/course, you agree to the following terms of your Wellbeing for LA Learning Center account:

All materials presented in this training and on the Wellbeing for LA Learning Center are copyrighted by the University of California, Los Angeles. The following actions are prohibited:

  • Recording the session in any form, including screen recording, audio recording, or screenshots.
  • Sharing or posting any session content without express written permission of the DMH + UCLA Public Partnership for Wellbeing.
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