This training will provide Full Service Partnership (FSP) team members with a foundational understanding of assertive engagement principles and strategies when working with parents and caregivers. Participants will learn the core concepts of assertive engagement, including active listening, empathy, and effective communication techniques. The training will focus on building rapport, establishing trust, and collaborating with parents and caregivers to support their child's progress and wellbeing within the FSP program. By the end of the training, participants will have gained essential knowledge and skills to begin implementing assertive engagement strategies in their interactions with parents and caregivers. Anytime session recorded on July 27, 2023.