What We Say Matters: Trauma Sensitive Communication for the Workplace

Type:
  Course
Duration:
1 hour
CE credits:
1.0 CEs
Presented by:
DMH + UCLA Prevention Center of Excellence
Featuring:
Daisy Gomez, EdD
Relevant categories:
Resilience Workplace Wellbeing
  Access to this content requires that you create an account or login.

Overview

An overview of stress and trauma and the potential impacts on interpersonal communication is provided. The core elements of effective communication are presented through a series of examples. The main barriers to effective communication, including linguistic, emotional, physical, attitudinal, systemic, cultural, psychological, organizational, and technological are discussed. The importance of a trauma and resilience framework for effective communication is covered. A strategic approach to engaging in trauma sensitive communication is reviewed.

  Keywords: communication, connection, professional, provider, support
  Public link for sharing: https://learn.wellbeing4la.org/detail?id=1204&k=1603740843  
Copied!

Learning objectives

  • Describe the foundations of trauma and resilience informed care
  • Define the building blocks to effective communication
  • List the barriers to effective communication
  • Identify one trauma and resilience informed communication strategy

Professional credit

  • This activity offers the following types of credit: APA
  • 1.0 CEs are available.
  • Additional details can be found in the activity document for this resource.

Related items

Strategies to Manage Adult Stress

Managing stress can be challenging. Putting these resources into regular practice can enhance skills in managing stress and promote overall wellbeing.

 Resource Collection
  52 items
  Added on 5/28/2020
Looking Through a Trauma and Resilience Informed Lens

Designed for everyone, not just professionals who provide care, this course defines trauma and resilience informed care and reviews its six core principles. Throughout, evidence-based materials engage participants in active learning and assists them to reflect on their own experience and applications. Participants will be introduced to the pervasiveness of stress and trauma as well as the benefits of approaching situations from a trauma and resilience informed lens. These practices are applicable in a workplace setting as much as they are in our daily interactions ...

 Course
  1 hour
  Added on 1/6/2022
Constructivist Listening

Constructivist listening is an effective strategy for engaging in conversations that are both intellectually demanding and emotionally challenging. It is distinct from most forms of listening in that its purpose is for the benefit of the speaker, not the listener. Access this website to learn more.

 Website
  Added on 6/2/2022
  https://www.nationalequityproj...
Ask the Expert: Trauma Sensitive Communication

As a provider, the way you communicate with clients is foundational in building trusting and stable relationships. Using trauma and resilience informed skills helps engage individuals in ways that empower them and provide connection. Watch this video to learn why trauma sensitive communication is important and how to implement it professionally and personally.

 Video
  22 minutes
  Added on 1/7/2023
Added on 10/26/2020