What We Say Matters: Trauma Sensitive Communication for the Workplace

Type:
  Course
Duration:
1 hour
CE credits:
Not currently offered
Presented by:
DMH + UCLA Prevention Center of Excellence
Featuring:
Daisy Gomez, EdD
Relevant categories:
Resilience Workplace Wellbeing
  Access requires that you create an account or login.

Overview

An overview of stress and trauma and the potential impacts on interpersonal communication is provided. The core elements of effective communication are presented through a series of examples. The main barriers to effective communication, including linguistic, emotional, physical, attitudinal, systemic, cultural, psychological, organizational, and technological are discussed. The importance of a trauma and resilience framework for effective communication is covered. A strategic approach to engaging in trauma sensitive communication is reviewed.

  Keywords: communication, connection, professional, provider, support
  Public link for sharing: https://learn.wellbeing4la.org/detail?id=1204&k=1603740843  
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Learning objectives

  • Describe the foundations of trauma and resilience informed care
  • Define the building blocks to effective communication
  • List the barriers to effective communication
  • Identify one trauma and resilience informed communication strategy

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