Regardless of the program setting, organizations must strive to offer clinical services that are culturally sensitive to the service recipients. With an ever-changing demographic of clients, building cultural humility among community mental health staff has to be a deliberate and planned goal. This training focuses on skill-building in four competencies: ethics and values, self-awareness, service delivery, and language diversity. In addition to providing services to diverse service recipients, most community mental health and outreach programs are also staffed by a broad range of individuals, each with unique communication styles and values. The quality of services offered often depends on the degree to which effective communication takes place among all levels of staff, and certain critical sentiments can get lost in translation when staff members are unable to effectively exchange points of view. In this training, experiential exercises will be used to illustrate the concept of culturally bound frames of reference and how to use awareness of these frames to heighten cultural sensitivity. At the end of this training, attendees will be better equipped to offer culturally sensitive services and to effectively communicate points of view.