Conflicts are an unavoidable aspect of life. Periodically, conflicts can rise to the level of crisis or violence, leaving staff feeling ill-equipped to respond meaningfully. Appropriately-trained staff, however, can anticipate and be prepared to use effective strategies to de-escalate situations. If recognized and dealt with effectively, differences have the potential to inspire, promote positive change, and encourage growth and understanding. This training offers participants the skills to intervene in the early stages of conflict as a way to prevent violence, and looks at person-centered approaches to establish relationships that help prevent tense situations from intensifying. This training also describes the different stages of conflict escalation and ways to respond to each stage. At the end of the training, attendees will have a better understanding of conflict and greater confidence in responding to conflicts.

  Public link for sharing: https://learn.wellbeing4la.org/detail?id=211098&k=12120492  

Training times

Date Time Availability
August 22, 2022 (Monday) -- Session 1
August 23, 2022 (Tuesday) -- Session 2
9:30 AM - 12:00 PM
(for all dates)
33 spots left
November 14, 2022 (Monday) -- Session 1
November 15, 2022 (Tuesday) -- Session 2
9:30 AM - 12:00 PM
(for all dates)
98 spots left

People who viewed this resource also viewed

LGBTQ+ Allyship: Understanding and Aligning with the LGBTQ+ Community

A fundamental premise of the National Association of Social Workers (NASW) Code of Ethics is to enhance human wellbeing and help meet the basic human needs of all people, with particular attention to the needs and empowerment of people who are vulnerable, oppressed, and living in poverty. Repeated studies illustrate that the LGBTQ community is both oppressed and underserved. This 2-day training focuses on cross-cultural knowledge, skills, and advocacy as a means to create a healthy alliance with LGBTQ individuals and communities. The presentation explores ...

 Virtual Training
 2 sessions (2 hours, 30 minutes each)
The Impact of Trauma on the Brain and Pathways to Healing

Stress and trauma can take a significant toll on the minds and bodies of individuals and families. This course will provide an inside look at the potential impact that stress and trauma on the brain and how that affects everyday living. This course also highlights ways in which intentional healing can begin. A trauma and resilience informed lens is also described, supporting learners in ways to "focus on the wins."

 1 hour
 CE credit available
Foundations of Motivational Interviewing (MI): Part 1

Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting. Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential) and is intended to help resolve ambivalence and to get a person moving along the path to change. MI serves as an important prelude to other treatments and services by creating an “openness” to change, which paves the way for further important therapeutic work. This ...

 Virtual Training
 2 sessions (2 hours, 30 minutes each)
Added on 5/11/2022