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Supporting People With Lived Experiences of Homelessness

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Type:
  Resource Collection
Count:
30 items
Curated by:
DMH + UCLA Prevention Center of Excellence and DMH + UCLA Public Mental Health Partnership
Relevant categories:
People Experiencing Homelessness
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Overview


People with lived experiences of homelessness may need basic care, comfort, and mental health support. Explore this collection to learn Psychological First Aid (PFA) skills to support people with lived experiences of homelessness, as well as stress management and self-care skills to support your own emotional health.

  Keywords: communication, connection, COVID-19, homeless, support

Contents


  • Courses
  • Printable Tools
  • Videos
  • Trainings
  • Websites

Courses


Assess, Recover, Mitigate, Strengthen (ARMS): A Wellbeing Regimen for Professionals

Assess, Recover, Mitigate, Strengthen (ARMS): A Wellbeing Regimen for Professionals was developed by Dr. Bill Nash, a pioneer and expert in the prevention, recognition, and treatment of moral injury and leading researcher, educator, and clinician in psychological health. This course covers concepts and tools to prevent and recover from occupational moral distress, moral injury, and burnout. It is appropriate for all human service professionals, including those in health care, social services, education, crisis response, and any other role requiring compassionate service to others. The framework ...

 Course
  1 hour
  CE credit available
  Added on 10/6/2020
Enhancing Professional Wellbeing

The Enhancing Professional Wellbeing course is designed to explore ways to maintain personal wellbeing, support a positive working environment, and reduce feelings of burnout. Learn about wellbeing from fellow LA County employees and explore fictional situations to gain strategies for supporting professional wellbeing.

 Course
  2 hours
  CE credit available
  Added on 5/28/2020
Kindness Counts: Strategies for Self-Compassion

An introduction to mindful self-compassion as a research-based tool for reducing stress, building resilience, and enhancing wellbeing in the workplace.

 Course
  45 minutes
  Added on 11/2/2020

Assess, Recover, Mitigate, Strengthen (ARMS): A Wellbeing Regimen for Professionals

 Course

Enhancing Professional Wellbeing

 Course

Kindness Counts: Strategies for Self-Compassion

 Course

Printable Tools


Addressing Suicidal Thinking

Many people experiencing homelessness may feel hopeless or overwhelmed. Some people in this situation may begin to have thoughts of suicide. Use this informative tip sheet to learn strategies to identify and respond to the immediate mental health needs of people experiencing suicidal thoughts.

 Printable Tool
  Added on 5/28/2020
Basic Psychological First Aid

Many people are feeling overwhelmed and emotionally distressed, which can impact emotional wellbeing. Psychological First Aid (PFA) offers practical skills to use when supporting people in crisis. Download this wallet card to remember basic PFA skills and enhance the emotional wellbeing of people in crisis.

 Printable Tool
  Added on 5/28/2020
Compassion Fatigue and Self-Care

It can be hard to take care of ourselves when we spend so much time providing care to others. We often consider self-care something we can only participate in when we have large amounts of time to devote to it. Download this tool for some ways to practice self-care, even if you only have a few minutes. 

 Printable Tool
  Added on 8/25/2021
Managing Intense Emotions

Emergencies and disasters are significant stressors that cause intense feelings of fear for many people. Disaster services workers (DSWs) and other community support staff may interact with people who appear shut down or frustrated as a result of feeling intense fear, which may lead to agitation. Download this tip sheet to learn skills to support those exhibiting intense emotions during times of crisis effectively and with compassion.

 Printable Tool
  Added on 5/28/2020
Safety and De-escalation During a Crisis

People behave unsafely when they feel unsafe; the many stressors related to crises can make people feel more vulnerable and insecure. Download this tip sheet to help you gain strategies for helping distressed people feel safe while keeping yourself safe.

 Printable Tool
  Added on 5/28/2020
Supporting People in Crisis

The impact of COVID-19 has left many people in crisis. Download this tip sheet for a trauma-informed approach to responding compassionately to people in crisis while addressing their needs during COVID-19.

 Printable Tool
  Added on 5/28/2020
Taking Care of Yourself During Crisis

Supporting others during crises can lead to stress and burnout. Download this tip sheet to identify common signs of stress and practical strategies to take care of your own wellbeing while providing assistance to others during crises.

 Printable Tool
  Added on 5/28/2020
Understanding Psychosis

Some people may experience psychosis as part of a mental health condition. Psychosis can feel overwhelming and frightening for those who experience it, which could be amplified by COVID-19 related stressors. Use this informative tip sheet to gain understanding of psychosis and learn strategies for interacting with people experiencing psychosis effectively and compassionately.

 Printable Tool
  Added on 5/28/2020
Show more Printable Tools

Addressing Suicidal Thinking

 Printable Tool

Basic Psychological First Aid

 Printable Tool

Compassion Fatigue and Self-Care

 Printable Tool

Managing Intense Emotions

 Printable Tool

Safety and De-escalation During a Crisis

 Printable Tool

Supporting People in Crisis

 Printable Tool

Taking Care of Yourself During Crisis

 Printable Tool

Understanding Psychosis

 Printable Tool

Videos


Psychological First Aid for Disaster Service Workers: Supporting People Experiencing Homelessness During the COVID-19 Pandemic

People with lived experience of homelessness during COVID-19 may be in need of basic care, comfort, and mental health support. Disaster Service Workers providing support to those with lived experiences of homelessness require unique knowledge and skills to provide effective and compassionate care. Watch this webinar to learn Psychological First Aid skills to support people with lived experience of homelessness, as well as stress management and self-care skills to support your own emotional health during COVID-19.

 Video
  54 minutes
  Added on 5/28/2020

Psychological First Aid for Disaster Service Workers: Supporting People Experiencing Homelessness During the COVID-19 Pandemic

 Video

Trainings


De-escalation and Safety Webinar

Due to stress factors caused by COVID-19, many people may be experiencing intense emotions. Watch this webinar about de-escalation and safety skills to keep yourself and others safe when working with people experiencing intense emotions. Anytime session recorded on April 17, 2020.

 Training
  30 minutes
  Added on 5/28/2020
Helping Clients Transition to and Sustain Housing

This training will explore considerations for supporting previously unhoused or unstably housed individuals in transitioning into and staying in housing. Housing retention needs, barriers, and strategies will be reviewed, informed by core clinical approaches of recovery-oriented care, trauma informed care, and harm reduction, as well as the housing first model. Anytime session recorded on June 5, 2020.

 Training
  1 hour, 30 minutes
  Added on 12/2/2021
Housing First

In discussing Housing First, there are often many conflicting thoughts about its effectiveness. This training will engage service providers to consider how Housing First has long-lasting impact by looking at measured and repeated examples from around the globe. Participants will explore what barriers they are faced with in implementing Housing First, and how to become an advocate for this practice to community members.

 Training
  Added on 4/14/2022
Housing Hurdles in LA County: Understanding the Housing Landscape and How to Navigate Limited Choices to Best Support Housing Access, Transitions, and Stability

This training will explore challenges and barriers that unhoused Los Angeles County residents and providers that support them experience in accessing, transitioning into, and maintaining housing. Current data on homelessness as well as housing types and system navigation will be reviewed alongside strategies and tools providers need to work with client readiness for housing, matching housing types to client needs, and core housing landscape navigation skills. This training will explore considerations for supporting previously unhoused or unstably housed individuals in transitioning into and staying in housing. ...

 Training
  3 hours, 30 minutes
  Added on 2/17/2022
How to Interact With People Experiencing Psychosis

Experiencing psychosis can be overwhelming and frightening for people especially during the COVID-19 crisis. This webinar will help you identify the symptoms of psychosis and discuss ways to interact with people experiencing psychosis effectively and compassionately. Recorded on April 2, 2020. Please note that CEs are only available by attending the live virtual training, not the anytime session.

 Training
  23 minutes
  Added on 5/28/2020
Moral Agency in Homeless Engagement

This training draws from anthropological theory and methods to inform a recovery-oriented approach for clients experiencing homelessness. We define important aspects of moral agency (i.e., autobiographical power, peopled opportunities, and social bases of self-respect) that matter for both providers and for the clients they serve. Moral agency is the freedom to influence the narrative about one’s identity and build respectful relationships in order to live a “good life” based on local expectations of what constitutes the “good.” Using ethnographic data, this training discusses how mental ...

 Training
  51 minutes
  Added on 3/3/2022
Persistent and Committed Engagement: Practical Strategies for Difficult to Reach Clients

Outreach and Engagement (O&E) is a key phase of treatment across Full Service Partnership (FSP) and Homeless Outreach Mobile Engagement (HOME) teams within Los Angeles County. During this time, it is crucial to begin building a solid therapeutic relationship with clients. We will discuss techniques to reinforce this relationship, including shared decision making and other collaborative strategies. This training will also facilitate a space for reflection on engagement practices from both a clinical and practical lens. Utilizing evidence-based practices from trauma informed care to motivational ...

 Training
  1 hour, 14 minutes
  Added on 9/13/2022
Provider Wellbeing & Self-Care: Creating a Wellness Plan in Uncertain Times

This training discusses the concepts of uncertainty, rumination, and self-care. The presenter discusses how uncertainty and rumination contribute to an increase in anxiety and stress. Anytime session recorded on February 12, 2025.

 Training
  36 minutes
  Added on 5/28/2020
Provider Wellbeing & Self-Care: Imagination as a Resource in a Time of Crisis

This training discusses the possible uses of imaginative states of mind (reverie, daydreaming, night dreaming, fantasy, imagery, etc.) in weathering crises and recovering from trauma. In particular, it discusses the role of imagination as a tool for orienting positively toward the future in ways that build vitality, courage, and community in the present. Anytime session recorded on April 13, 2020.

 Training
  53 minutes
  Added on 5/28/2020
Provider Wellbeing & Self-Care: Practicing Self-Compassion in Trying Times

This training will highlight the core concepts of self-compassion (self-kindness, common humanity, and mindfulness), the research-based positive impacts of self-compassion, and what distinguishes self-compassion from other similar concepts. Participants will understand how to define "trying times" on an individual and systemic level, and how these difficult situations can impact our ability to support our wellbeing and the wellbeing of our clients. Participants will learn best practices for applying elements of self-compassion in these challenging scenarios. This training is intended for field-based mental health and homeless ...

 Training
  51 minutes
  Added on 7/22/2020
Strategies for Assessment and Engagement of Homeless Individuals With Psychosis

Understanding the symptoms of psychosis are a crucial part of outreach and engagement, especially with those that are experiencing homelessness. In this training, we will focus first on assessing psychosis, in particular as to how it impacts one’s speech, behavior, thought processes, and decision making. We will also highlight the importance of noting one’s appearance, behavior, and environment when engaging in street outreach as another core component of assessment. Engagement strategies are emphasized, with an empathetic and person-centered lens to steadily build rapport. Practical application, ...

 Training
  1 hour, 10 minutes
  Added on 12/9/2021
Working With and Understanding the Needs of Families Experiencing Homelessness

This presentation will discuss the critical issue of family homelessness. First, Dr Roya Ijadi-Maghsoodi will present the rising prevalence of family homelessness and the structural inequities leading to family homelessness, including structural racism, discriminatory housing policies, evictions, housing unaffordability, and lack of housing assistance. Dr Ijadi-Maghsoodi will discuss the impact of COVID-19 on families experiencing homelessness in LA County, incorporating findings from qualitative interviews conducted with parents and youth during the pandemic. Then Dr Ijadi-Maghsoodi will present the impact of family homelessness on youth, parent, ...

 Training
  53 minutes
  Added on 10/20/2022
Working With Individuals Experiencing Chronic Homelessness

Chronic homelessness is defined as long-term or repeated homelessness, often coupled with a disability, making people who experience chronic homelessness one of the most vulnerable populations needing services. Stable and permanent housing is an essential component of successful recovery for people who are unhoused. This training explores the similarities and differences between people who experience long-term homelessness as well as other unhoused groups. Effective individual and programmatic interventions to successfully engage, assess, and house people are offered and practiced throughout this training. Case studies are ...

 Training
  Added on 3/30/2022
Show more Trainings

De-escalation and Safety Webinar

 Training

Helping Clients Transition to and Sustain Housing

 Training

Housing First

 Training

Housing Hurdles in LA County: Understanding the Housing Landscape and How to Navigate Limited Choices to Best Support Housing Access, Transitions, and Stability

 Training

How to Interact With People Experiencing Psychosis

 Training

Moral Agency in Homeless Engagement

 Training

Persistent and Committed Engagement: Practical Strategies for Difficult to Reach Clients

 Training

Provider Wellbeing & Self-Care: Creating a Wellness Plan in Uncertain Times

 Training

Provider Wellbeing & Self-Care: Imagination as a Resource in a Time of Crisis

 Training

Provider Wellbeing & Self-Care: Practicing Self-Compassion in Trying Times

 Training

Strategies for Assessment and Engagement of Homeless Individuals With Psychosis

 Training

Working With and Understanding the Needs of Families Experiencing Homelessness

 Training

Working With Individuals Experiencing Chronic Homelessness

 Training

Websites


Los Angeles County Immigrant Youth Toolkit

This website helps professionals from all disciplines address the needs of their immigrant youth patients/clients with regards to healthcare, legal services, education, social services, and more. This website consolidates community resources in the greater LA area for immigrant youth and families.

 Website
  Added on 5/28/2020
  https://aapca2.org/toolkit/

Los Angeles County Immigrant Youth Toolkit

 Website
Added on 5/28/2020
Welcome - We're glad you're here
The Wellbeing for LA Learning Center, developed by the DMH + UCLA Public Partnership for Wellbeing, provides educational trainings to enhance the professional development and wellbeing of the LA County workforce.
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Who we are
The Public Partnership for Wellbeing combines expertise from the LA County Department of Mental Health and UCLA to strengthen communities and improve support for LA County residents by providing a holistic foundation for addressing inequities and advancing wellbeing for all.
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Who we are
The Public Partnership for Wellbeing includes the following UCLA Programs and Centers:
  • UCLA Prevention Center of Excellence
  • DMH + UCLA Public Mental Health Partnership
  • UCLA Hispanic Neuropsychiatric Center of Excellence
  • UCLA Depression Grand Challenge's Screening and Treatment for Anxiety and Depression (STAND) Program
  • UCLA Pritzker Center for Strengthening Children and Families
  • UCLA Luskin School of Public Affairs
  • Jane and Terry Semel Institute for Neuroscience and Human Behavior at UCLA
  • National Clinical Scholars Program
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Getting to know you
Based on the preferences you selected when creating your account, we will personalize your learning experience by recommending resources that fit your interests. We will also alert you to upcoming trainings and events via email. You can change your interests or update your email settings on the My Profile page.
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Getting started

The Wellbeing for LA Learning Center offers a variety of resources and learning opportunities. Use the Search bar to find specific resources or trainings or browse through recommended or recently added resources.

The LEARN menu keeps track of your activities and is your way to access Learning Communities and upcoming Trainings.

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Key terms

Course - Interactive learning modules that can be taken independently.

Training - A workshop, seminar, or presentation held virtually or in person. Pre-recorded anytime trainings are also available.

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Access this introductory guide at any time by clicking Welcome at the bottom of the page.

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